Terms & Conditions
The terms on which we sell to you through this site. Please read them before ordering.
Last updated September 2026
About these terms
This site is operated by [Registered entity name], registered at [Registered business address]. By placing an order you agree to these terms.
Orders
Your order is an offer to buy. A contract is formed only when we confirm dispatch.
We may decline an order — for example if a piece is out of stock, if we cannot deliver to your address, or if a price has been listed in error. If we have already taken payment, we refund it in full.
Prices and payment
Prices are in Indian Rupees and include GST. Delivery charges, where they apply, are shown at checkout before you pay.
Payment is taken through our payment provider at the time of order.
Products
We photograph our pieces as faithfully as we can, but colour may vary slightly between screens.
Natural and handloom fabrics vary in weave and shade from piece to piece. This is a property of the cloth, not a defect.
Exchanges
Exchanges are covered by our Exchange Policy, which forms part of these terms. We do not accept returns for a refund. Nothing in these terms affects your rights under applicable consumer law.
Intellectual property
The LUNRA name, the designs, the photography and the contents of this site belong to us and may not be reproduced without our written permission.
Liability
We do not exclude any liability that cannot lawfully be excluded. Subject to that, our liability in connection with an order is limited to the amount you paid for it.
Governing law
These terms are governed by the laws of India, and the courts of [City], India have jurisdiction over any dispute.
Contact
Write to us at hello@lunra.flowndeveloper.org with any question about these terms.